Consumer Protection - As introduced, requires financial institutions and insurers to make determinations about the provision or denial of services based on an analysis of risk factors unique to each current or prospective customer; prohibits financial institutions and insurers from denying or canceling services to a person, or otherwise discriminating against a person, based upon the use of a social credit score or other factors. - Amends TCA Title 4; Title 9; Title 45; Title 47 and Title 56.
HB2100 has been assigned Public Chapter Number 746 by the Secretary of State.
  • Bill History
  • Amendments
  • Video
  • Summary
  • Fiscal Note
  • Votes
  • Actions For HB2100Date
    Effective date(s) 07/01/202405/01/2024
    Pub. Ch. 74605/01/2024
    Signed by Governor.04/22/2024
    Transmitted to Governor for his action.04/10/2024
    Signed by Senate Speaker04/08/2024
    Signed by H. Speaker04/04/2024
    Enrolled; ready for sig. of H. Speaker.04/03/2024
    H. concurred in S. am. no. 2 Ayes 72, Nays 19 PNV 0 HB210004/01/2024
    Sponsor(s) Added.04/01/2024
    H. Placed on Message Calendar for 4/1/202403/28/2024
    Passed Senate as amended, Ayes 27, Nays 603/25/2024
    Senate adopted Amendment (Amendment 2 - SA0725)03/25/2024
    Amendment withdrawn. (Amendment 1 - SA0724)03/25/2024
    Senate substituted House Bill for companion Senate Bill.03/25/2024
    Received from House, Passed on First Consideration03/21/2024
    Engrossed; ready for transmission to Sen.03/19/2024
    Passed H., as am., Ayes 70, Nays 23, PNV 003/18/2024
    H. adopted am. (Amendment 1 - HA0669)03/18/2024
    Sponsor(s) Added.03/18/2024
    H. Placed on Regular Calendar for 3/18/202403/14/2024
    Placed on cal. Calendar & Rules Committee for 3/14/202403/13/2024
    Rec. for pass. if am., ref. to Calendar & Rules Committee03/12/2024
    Placed on cal. Commerce Committee for 3/12/202403/06/2024
    Sponsor(s) Added.03/06/2024
    Rec for pass if am by s/c ref. to Commerce Committee03/05/2024
    Placed on s/c cal Banking & Consumer Affairs Subcommittee for 3/5/202402/28/2024
    Action Def. in s/c Banking & Consumer Affairs Subcommittee to 3/5/202402/27/2024
    Placed on s/c cal Banking & Consumer Affairs Subcommittee for 2/27/202402/21/2024
    Action Def. in s/c Banking & Consumer Affairs Subcommittee to 2/27/202402/20/2024
    Placed on s/c cal Banking & Consumer Affairs Subcommittee for 2/20/202402/14/2024
    Assigned to s/c Banking & Consumer Affairs Subcommittee01/30/2024
    P2C, ref. to Commerce Committee01/29/2024
    Intro., P1C.01/25/2024
    Filed for introduction01/24/2024
    Actions For SB2148Date
    Comp. became Pub. Ch. 74605/01/2024
    Sponsor(s) Added.03/26/2024
    Companion House Bill substituted03/25/2024
    Placed on Senate Regular Calendar for 3/25/202403/22/2024
    Recommended for passage with amendment/s, refer to Senate Calendar Committee Ayes 7, Nays 1 PNV 003/13/2024
    Placed on Senate Commerce and Labor Committee calendar for 3/13/202403/12/2024
    Action deferred in Senate Commerce and Labor Committee to 3/13/202403/12/2024
    Placed on Senate Commerce and Labor Committee calendar for 3/12/202403/08/2024
    Placed on Senate Commerce and Labor Committee calendar for 3/12/202403/06/2024
    Action deferred in Senate Commerce and Labor Committee to 3/12/202403/05/2024
    Placed on Senate Commerce and Labor Committee calendar for 3/5/202402/27/2024
    Action deferred in Senate Commerce and Labor Committee to 3/5/202402/13/2024
    Placed on Senate Commerce and Labor Committee calendar for 2/13/202402/06/2024
    Passed on Second Consideration, refer to Senate Commerce and Labor Committee02/01/2024
    Introduced, Passed on First Consideration01/31/2024
    Filed for introduction01/29/2024
  • AmendmentsFiscal Memos
    HA0669Amendment 1-0 to HB2100Fiscal Memo for HA0669 (15550)  Fiscal Memo for HA0669 (15550)  
    HA0728Amendment 2-0 to HB2100 
    HA0730Amendment 3-0 to HB2100 
    AmendmentsFiscal Memos
    SA0724Amendment 1-1 to SB2148Fiscal Memo for SA0724 (15550)  Fiscal Memo for SA0724 (15550)  
    SA0725Amendment 2-2 to SB2148Fiscal Memo for SA0725 (15625)  

    NOTE: Each fiscal memorandum applies only to the amendment(s) identified in the memorandum. The fiscal memorandum must be matched to any amendments that have been adopted.

  • Videos containing keyword: HB2100

  • Fiscal Summary

    Increase State Expenditures – $310,600/FY24-25/Financial Institutions $307,600/FY25-26 and Subsequent Years/Financial Institutions


    Bill Summary

    This bill (i) requires a state or national bank, a savings and loan association, savings bank, credit union, industrial loan and thrift company, or mortgage lender ("financial institution") to make determinations about the provision or denial of services based on an analysis of risk factors unique to each current or prospective customer and (ii) prohibits a financial institution from engaging in a practice described below. However, this provision does not restrict a financial institution that claims a religious purpose from making such determinations based on the current or prospective customer's religious beliefs, religious exercise, or religious affiliations.

    This bill prohibits a financial institution from denying or canceling its services to a person, or otherwise discriminating against a person in making available such services or in the terms or conditions of such services, on the basis of the following:

    (1) The person's political opinions, speech, or affiliations;

    (2) Except as described above, the person's religious beliefs, religious exercise, or religious affiliations;

    (3) Any factor if it is not a quantitative, impartial, and risk-based standard, including any such factor related to the person's business sector; or

    (4) The use of a rating, scoring, analysis, tabulation, or action that considers a social credit score based on factors including (i) the person's political opinions, speech, or affiliations; (ii) except as described above, the person's religious beliefs, religious exercise, or religious affiliations; (iii) the person's lawful ownership of a firearm; (iv) the person's engagement in the lawful manufacture, distribution, sale, purchase, or use of firearms or ammunition; (v) the person's engagement in the exploration, production, utilization, transportation, sale, or manufacture of fossil fuel-based energy, timber, mining, or agriculture; (vi) the person's support of the state or federal government in combatting illegal immigration, drug trafficking, or human trafficking; (vii) the person's engagement with, facilitation of, employment by, support of, business relationship with, representation of, or advocacy for any person described in this subsection; or (viii) the person's failure to meet or commit to meet, or expected failure to meet, any of the following as long as such person is in compliance with applicable state or federal law:

    (A) Environmental standards;

    (B) Social governance standards, benchmarks, or requirements;

    (C) Corporate board or company employment composition standards, benchmarks, requirements, or disclosures based on characteristics protected under this state's human rights law; or

    (D) Policies or procedures requiring or encouraging employee participation in social justice programming, including diversity, equity, or inclusion training.

    This bill provides that, in addition to other remedies and penalties provided under law, a violation of the above is a violation of the Tennessee Consumer Protection Act of 1977.

    INSURERS

    This bill requires insurers to make determinations about the provision of services based on an analysis of sound underwriting and actuarial principles related to actual or reasonably anticipated loss experience unique to each current or prospective customer and shall not engage in a practice described below. However, this provision does not restrict an insurer that claims a religious purpose from making such determinations based on the current or prospective customer's religious beliefs, religious exercise, or religious affiliations.

    This bill prohibits an insurer from denying or canceling its services to a person, or otherwise discriminating against a person in making available such services or in the terms or conditions of such services, on the basis of the items described above in (1)-(4).

    This bill provides that a violation of the above is a violation of the Tennessee Consumer Protection Act of 1977.

    ON MARCH 18, 2024, THE HOUSE ADOPTED AMENDMENT #1 AND PASSED HOUSE BILL 2100, AS AMENDED.

    AMENDMENT #1 makes the following changes:

    (1) Revises the definition of "financial institution" to mean a state or national bank, a savings and loan association, savings bank, credit union, industrial loan and thrift company, or mortgage lender that has more than $100,000,000,000 in assets;

    (2) Clarifies that "services" means a financial product or service offered by a financial institution, but does not include a loan;

    (3) If a financial institution refuses to provide, restricts, or terminates service to a person, authorizes that person to request a statement of specific reasons for the refusal, restriction, or termination within 90 days after receiving notice of the refusal to provide, restriction of, or termination of service. The person may request the statement from a customer service representative or designated account representative by phone, mail, or electronic mail. Unless otherwise prohibited by federal law, the financial institution must transmit the statement of specific reasons by mail and electronic mail, if known to the financial institution, within 30 days of receiving the person's request. The statement of specific reasons must include (i) a detailed explanation of the basis for the denial, restriction, or termination of service, including a description of any of the person's speech, religious exercise, business activity with a particular industry, or other conduct that was, in whole or in part, the basis of the financial institution's denial, restriction, or termination of service; (ii) a copy of the terms of service agreed to by the person and the financial institution; and (iii) a citation to the specific provisions of the terms of service upon which the financial institution relied to refuse to provide, restrict, or terminate service;

    (4) Clarifies that the bill does not prohibit a financial institution from declining to provide financial services to a person that is engaged in fraud, criminal conduct, incitement to unlawful actions, or that creates obscenity or another form of expression that is not protected by the Constitution of Tennessee or the United States Constitution;

    (5) Prohibits an insurer from refusing to insure, or charging a different rate to a person, solely on the basis of (i) the person's political opinions, speech, or affiliations; or (ii) the person's religious beliefs, religious exercise, or religious affiliations, except as provided in the bill.

    ON MARCH 25, 2024, THE SENATE SUBSTITUTED HOUSE BILL 2100 FOR SENATE BILL 2148, ADOPTED AMENDMENT #2, AND PASSED HOUSE BILL 2100, AS AMENDED.

    AMENDMENT #2 revises the provision in the bill that prohibits an insurer from insuring, or charging a different rate to a person, solely on the basis of:

    (1) The person's political opinions, speech, or affiliations; or

    (2) The person's religious beliefs, religious exercise, or religious affiliations, except as provided in the provision of the bill requiring insurers to make determinations about the provision of services based on an analysis of sound underwriting and actuarial principles related to actual or reasonably anticipated loss experience unique to each current or prospective customer and to not engage in a practice prohibited by this bill.

    This amendment rewrites the above provision to, instead, apply the exception in (2) above to both (1) and (2) above.

  • FiscalNote for HB2100/SB2148 filed under HB2100
  • House Floor and Committee Votes

    HB2100 by Zachary - FLOOR VOTE: MESSAGE CALENDAR CONCUR IN SENATE AMENDMENT # 2 4/1/2024
    Passed
              Ayes...............................................72
              Noes...............................................19

              Representatives voting aye were: Alexander, Barrett, Baum, Boyd, Bricken, Bulso, Burkhart, Butler, Capley, Carr, Carringer, Cepicky, Cochran, Crawford, Darby, Davis, Doggett, Eldridge, Faison, Farmer, Fritts, Gant, Garrett, Grills, Hawk, Hazlewood, Helton-Haynes, Hicks G, Hicks T, Hill, Holsclaw, Howell, Hulsey, Hurt, Johnson C, Keisling, Kumar, Lafferty, Lamberth, Leatherwood, Littleton, Lynn, Marsh, Martin B, Martin G, McCalmon, Moody, Moon, Powers, Ragan, Raper, Reedy, Richey, Rudd, Rudder, Russell, Sherrell, Slater, Sparks, Stevens, Terry, Todd, Travis, Vaughan, Vital, Warner, White, Whitson, Williams, Wright, Zachary, Mr. Speaker Sexton -- 72.
              Representatives voting no were: Behn, Camper, Clemmons, Dixie, Freeman, Glynn, Hakeem, Hardaway, Hemmer, Jernigan, Love, McKenzie, Miller, Parkinson, Pearson, Powell, Shaw, Thompson, Towns -- 19.

    HB2100 by Zachary - FLOOR VOTE: REGULAR CALENDAR AS AMENDED PASSAGE ON THIRD CONSIDERATION 3/18/2024
    Passed
              Ayes...............................................70
              Noes...............................................23

              Representatives voting aye were: Alexander, Barrett, Boyd, Bricken, Bulso, Burkhart, Butler, Capley, Carr, Carringer, Cepicky, Cochran, Crawford, Darby, Davis, Doggett, Eldridge, Faison, Fritts, Gant, Garrett, Gillespie, Grills, Hawk, Hazlewood, Helton-Haynes, Hicks G, Hicks T, Hill, Holsclaw, Howell, Hulsey, Hurt, Johnson C, Keisling, Kumar, Lafferty, Lamberth, Leatherwood, Littleton, Lynn, Marsh, Martin B, Martin G, McCalmon, Moody, Moon, Powers, Ragan, Raper, Reedy, Richey, Rudd, Rudder, Russell, Sherrell, Slater, Sparks, Stevens, Terry, Todd, Travis, Vital, Warner, White, Whitson, Williams, Wright, Zachary, Mr. Speaker Sexton -- 70.
              Representatives voting no were: Behn, Camper, Chism, Clemmons, Dixie, Freeman, Glynn, Hardaway, Harris, Hemmer, Jernigan, Johnson G, Jones, Love, McKenzie, Miller, Mitchell, Parkinson, Pearson, Powell, Shaw, Thompson, Towns -- 23.

    HB2100 by Zachary - FLOOR VOTE: REGULAR CALENDAR PREVIOUS QUESTION AS AMENDED PASSAGE ON THIRD CONSIDERATION 3/18/2024
    Passed
              Ayes...............................................71
              Noes...............................................23

              Representatives voting aye were: Alexander, Barrett, Boyd, Bricken, Bulso, Burkhart, Butler, Capley, Carr, Carringer, Cepicky, Cochran, Crawford, Darby, Davis, Doggett, Eldridge, Faison, Fritts, Gant, Garrett, Gillespie, Grills, Haston, Hawk, Hazlewood, Helton-Haynes, Hicks G, Hicks T, Hill, Holsclaw, Howell, Hulsey, Hurt, Johnson C, Keisling, Kumar, Lafferty, Lamberth, Leatherwood, Littleton, Lynn, Marsh, Martin B, Martin G, McCalmon, Moody, Moon, Powers, Ragan, Raper, Reedy, Richey, Rudd, Rudder, Russell, Sherrell, Slater, Sparks, Stevens, Terry, Todd, Travis, Vital, Warner, White, Whitson, Williams, Wright, Zachary, Mr. Speaker Sexton -- 71.
              Representatives voting no were: Behn, Camper, Chism, Clemmons, Dixie, Freeman, Glynn, Hardaway, Harris, Hemmer, Jernigan, Johnson G, Jones, Love, McKenzie, Miller, Mitchell, Parkinson, Pearson, Powell, Shaw, Thompson, Towns -- 23.

    HB2100 by Zachary - FLOOR VOTE: REGULAR CALENDAR MOTION TO CONSIDER AMENDMENT # 3 BY PEARSON AS AMENDED PASSAGE ON THIRD CONSIDERATION 3/18/2024
    Failed
              Ayes...............................................23
              Noes...............................................71

              Representatives voting aye were: Behn, Camper, Chism, Clemmons, Dixie, Freeman, Glynn, Hardaway, Harris, Hemmer, Jernigan, Johnson G, Jones, Love, McKenzie, Miller, Mitchell, Parkinson, Pearson, Powell, Shaw, Thompson, Towns -- 23.
              Representatives voting no were: Alexander, Barrett, Boyd, Bricken, Bulso, Burkhart, Butler, Capley, Carr, Carringer, Cepicky, Cochran, Crawford, Darby, Davis, Doggett, Eldridge, Faison, Fritts, Gant, Garrett, Gillespie, Grills, Haston, Hawk, Hazlewood, Helton-Haynes, Hicks G, Hicks T, Hill, Holsclaw, Howell, Hulsey, Hurt, Johnson C, Keisling, Kumar, Lafferty, Lamberth, Leatherwood, Littleton, Lynn, Marsh, Martin B, Martin G, McCalmon, Moody, Moon, Powers, Ragan, Raper, Reedy, Richey, Rudd, Rudder, Russell, Sherrell, Slater, Sparks, Stevens, Terry, Todd, Travis, Vital, Warner, White, Whitson, Williams, Wright, Zachary, Mr. Speaker Sexton -- 71.

    HB2100 by Zachary - FLOOR VOTE: REGULAR CALENDAR MOTION TO CONSIDER AMENDMENT # 2 BY PEARSON AS AMENDED PASSAGE ON THIRD CONSIDERATION 3/18/2024
    Failed
              Ayes...............................................21
              Noes...............................................71

              Representatives voting aye were: Behn, Camper, Chism, Clemmons, Dixie, Freeman, Glynn, Hardaway, Hemmer, Jernigan, Johnson G, Jones, Love, McKenzie, Miller, Mitchell, Parkinson, Pearson, Powell, Shaw, Towns -- 21.
              Representatives voting no were: Alexander, Barrett, Boyd, Bricken, Bulso, Burkhart, Butler, Capley, Carr, Carringer, Cepicky, Cochran, Crawford, Darby, Davis, Doggett, Eldridge, Faison, Fritts, Gant, Garrett, Grills, Harris, Haston, Hawk, Hazlewood, Helton-Haynes, Hicks G, Hicks T, Hill, Holsclaw, Howell, Hulsey, Hurt, Johnson C, Keisling, Kumar, Lafferty, Lamberth, Leatherwood, Littleton, Lynn, Marsh, Martin B, Martin G, McCalmon, Moody, Moon, Powers, Ragan, Raper, Reedy, Richey, Rudd, Rudder, Russell, Sherrell, Slater, Sparks, Stevens, Terry, Todd, Travis, Vital, Warner, White, Whitson, Williams, Wright, Zachary, Mr. Speaker Sexton -- 71.

              HB2100 by Zachary - HOUSE CALENDAR & RULES COMMITTEE:
    H. Placed on Regular Calendar for 3/18/2024 3/14/2024
              Voice Vote - Ayes Prevail Rep(s). Camper, Clemmons, Thompson requested to be recorded as voting No

              HB2100 by Zachary - HOUSE COMMERCE COMMITTEE:
    Rec. for pass. if am., ref. to Calendar & Rules Committee 3/12/2024
              Voice Vote - Ayes Prevail Rep(s). Camper, Clemmons, Freeman, Hazlewood, Thompson, Towns requested to be recorded as voting No

    HB2100 by Zachary - HOUSE BANKING AND CONSUMER AFFAIRS SUBCOMMITTEE:
    Rec for pass if am by s/c ref. to Commerce Committee 3/5/2024
    Passed
              Ayes................................................5
              Noes................................................1
              Present and not voting...................1

              Representatives voting aye were: Barrett, Bricken, Garrett, Lynn, Sparks -- 5.
              Representatives voting no were: Camper -- 1.
              Representatives present and not voting were: Powers -- 1.

    Senate Floor and Committee Votes

    Senate moved to substitute and conform to HB2100

    HB2100 by Zachary - FLOOR VOTE: as Amended Third Consideration 3/25/2024
    Passed
              Ayes...............................................27
              Noes................................................6

              Senators voting aye were: Bailey, Bowling, Briggs, Crowe, Gardenhire, Haile, Hensley, Jackson, Johnson, Lowe, Lundberg, Massey, Niceley, Pody, Powers, Reeves, Roberts, Rose, Southerland, Stevens, Swann, Taylor, Walley, Watson, White, Yager, Mr. Speaker McNally -- 27.
              Senators voting no were: Akbari, Campbell, Kyle, Lamar, Oliver, Yarbro -- 6.

    SB2148 by Johnson - SENATE COMMERCE AND LABOR COMMITTEE:
    Recommended for passage with amendment/s, refer to Senate Calendar Committee Ayes 7, Nays 1 PNV 0 3/13/2024
    Passed
              Ayes................................................7
              Noes................................................1

              Senators voting aye were: Bailey, Johnson, Niceley, Reeves, Swann, Watson, Yager -- 7.
              Senators voting no were: Akbari -- 1.